skip to main contentskip to popular page linksskip to main navigation links
photo of Mike Capuano Michael E. Capuano representing the 7th district of Massachusetts in the U.S. House of Representatives Go to the House of Representatives homepage
Like Mike on Facebook Visit Mike's video channel on YouTube Like Mike on Facebook


 My Schedule My Voting Record District Maps Register To Vote FAQ Site Map e-Updates
Printer-friendly web page: Casework and Assistance

Casework and Assistance

If you need assistance with a government agency, my staff and I can help. My staff can answer basic questions, point constituents in the right direction, or work with the agency in question to resolve the constituent's case. Some of the federal agencies that we interact with on a regular basis include the Social Security Administration, Internal Revenue Service, Veterans Administration, Bureau of Citizenship and Immigration Services, and the Small Business Administration.

Casework Examples

See examples of the casework we have done pertaining to immigration, asylum and family reunification, adoption, travel and more.

We Can Help Find the Right People to Help You

Sometimes my office can provide all of the information you need with a single phone call. Often a constituent is not sure what agency or division they should contact regarding their case and simply want guidance. In this age of automation, it can often be frustrating locating the right person in the right department. We can eliminate some of that frustration by putting you in touch with the appropriate agency contact.

We Can Work on Your Behalf

If the issue cannot be resolved that simply, my staff members can upon your request contact the agency in question to gather additional information about your situation. This sometimes requires that you provide written permission to the staff member handling your case. For your convenience, we have prepared a Standard Privacy Release Form that, if necessary, can be completed and sent to the staff member handling your case. If you have an immigration-related issue, please complete the Immigration Privacy Release Form.

Privacy Release Forms


Home | About | Biography | Contact | Issues | Links | News | Schedules | Services

E-Updates | Site Map | Privacy Policy | Accessibility

110 First Street
Cambridge, MA 02141
P: (617) 621-6208
F: (617) 621-8628

  Constituent Services Click to close menu
  Casework and Assistance
  Immigration Casework
  Grants and Federal Domestic Assistance
  Presidential Greetings
  Washington, D.C. Attractions
  U.S. Service Academy Nominations
  Media Center Click to close menu
  Press Items
  Recent Votes
  Video and Audio
  Legislative Work Click to close menu
  Recent Votes
  Voting Record
  Sponsored Legislation
  Earmark Requests
  Committees and Caucuses
  Ethics Task Force
  Schedules Click to close menu
  My Schedule
  House Floor Summary
  Weekly House Schedule
  Annual House Calendar
  Weekly Senate Schedule
  Our District Click to close menu
  The 7th District Over the Years
  Nobel Prize Winners
  Interesting facts about Massachusetts
  Massachusetts Links
  Links Click to close menu
  Massachusetts Links
    State Government
    About the 7th District
    Arts, Culture and Attractions
    Chambers of Commerce
    Colleges and Universities
    Exploring Massachusetts
    Hospitals and Health Organizations

  Federal Government Links - Official Government Portal
    Legislative Branch
    Executive Branch
    Judicial Branch
    Federal Agencies
    Kids' Pages
    Register to Vote
    Washington, D.C. Attractions
    Business Opportunities with the Government
  Contact Click to close menu
  District Office
  Washington, D.C. Office
  Office Hours Program
  Community Meetings
  E-mail Me